Terms & Conditions

Last Updated: June 2026

Welcome to Zumal Perfumes. By accessing our website, placing an order, or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

Zumal Perfumes is an online fragrance store offering perfumes and related products. These Terms & Conditions apply to all visitors, customers, and users of our website.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Product Information

  • We strive to provide accurate product descriptions, images, and pricing.

  • Actual product colors, packaging, or bottle designs may vary slightly from images shown on the website.

  • Availability of products is subject to stock levels.

  • We reserve the right to discontinue any product without notice.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Prices are listed in Pakistani Rupees (PKR) unless stated otherwise.

  • We reserve the right to refuse or cancel any order for any reason, including pricing errors or suspected fraudulent activity.

  • Accepted payment methods may include Cash on Delivery (COD), bank transfer, JazzCash, Easypaisa, debit cards, or other approved payment methods.

4. Shipping & Delivery

  • We deliver across Pakistan.

  • Estimated delivery times are provided for convenience and may vary depending on location and courier services.

  • Delays caused by courier companies, weather conditions, or unforeseen circumstances are beyond our control.

  • Customers must provide accurate shipping information. We are not responsible for delivery issues caused by incorrect addresses.

5. Returns & Exchanges

  • Returns or exchanges may only be accepted for damaged, defective, or incorrect products received.

  • Customers must report any issue within 48 hours of receiving their order.

  • Products must remain unused and in their original packaging for exchange eligibility.

  • Opened or used fragrances cannot be returned due to hygiene and safety reasons.

6. Intellectual Property

All content on this website, including logos, product images, designs, graphics, text, and branding, is the property of Zumal Perfumes and may not be copied, reproduced, or used without written permission.

7. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with website security or functionality.

  • Upload malicious code, viruses, or harmful content.

  • Impersonate another person or provide false information.

8. Limitation of Liability

Zumal Perfumes shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Customers are responsible for reviewing product ingredients and ensuring they are not allergic to any fragrance components before use.

9. Privacy

Any personal information collected through our website is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information necessary to process orders and provide services.

10. Pricing Errors

While we make every effort to ensure pricing accuracy, errors may occasionally occur. We reserve the right to cancel or refuse orders placed for products listed at an incorrect price.

11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan. Any disputes arising from the use of this website shall be subject to the jurisdiction of Pakistani courts.

12. Contact Information

For questions regarding these Terms & Conditions, please contact:

ZUMAL PERFUMES
Email: zumalperfumes@gmail.com
Phone: 0321-5253789
Website: Zumal Perfumes